Last updated: 3 June 2026

Privacy Policy

This Privacy Policy explains how Portara Hospitality Ltd, trading as BetterBnB, handles personal data when you visit this website, contact us, or book a discovery call.

Information We Collect

• Contact details you choose to provide, such as your name, email address, phone number, property details, and message content.
• Booking information when you schedule a call through our calendar provider, including your selected time and any details you submit in the booking form.
• Basic technical information needed to operate the website, such as device, browser, approximate location, pages visited, and security logs.

How We Use Information

• To respond to enquiries and manage discovery calls.
• To assess whether BetterBnB services may be suitable for your property.
• To operate, secure, and improve the website.
• To meet legal, accounting, tax, and regulatory obligations.

Legal Bases

Where GDPR applies, we process personal data based on consent, legitimate interests in operating and improving our business, steps taken before entering into a contract, performance of a contract, and compliance with legal obligations.

Service Providers

We may use trusted providers for website hosting, email, scheduling, analytics, security, and business administration. The booking page uses a third-party scheduling widget provided by zcal. These providers process data only as needed to provide their services to us.

Cookies and Similar Technologies

This site may use essential technologies needed for hosting, security, embedded fonts, and the scheduling widget. If advertising pixels, analytics, or non-essential cookies are added later, the site should be updated with an appropriate cookie consent mechanism before those tools are enabled.

Data Retention

We keep personal data only as long as needed for the purposes described above, including to manage enquiries, provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location and applicable law, you may have the right to request access, correction, deletion, restriction, portability, objection, or withdrawal of consent. You may also have the right to contact the Cyprus Commissioner for Personal Data Protection.

International Transfers

Some providers may process data outside Cyprus or the European Economic Area. Where required, we rely on appropriate safeguards for those transfers.

Updates

We may update this policy from time to time. The latest version will be posted on this page.